COMPLAINTS PROCEDURE
How to Make a Complaint
1. Methods
Complaints may be made:
In writing or by e-mail to info@claimmytax.co.uk,
2. Process
A) Acknowledgement
We aim to resolve any expression of dissatisfaction as soon as possible, we will send a prompt written acknowledgement providing early reassurance your complaint has been received and is being dealt with along with our complaints procedure. We will ensure you are kept informed thereafter of the progress of your complaint.
B) Investigation & Decision
Wherever possible, the person handling your complaint will not have been directly involved in the matter which is the subject of the complaint, and will have authority to settle the complaint.
Within four weeks of receiving a complaint, we will send you either:
i. final response adequately addressing the complaint; or
ii. a holding response, which explains why we are not yet in a position to resolve the complaint and indicates when we will make further contact with you.
Our Services
Claim My Tax offers a wide range of tax rebate services.
Marriage Tax Allowance
If you’re married or in a civil partnership, you may be able to claim a rebate of up to £1,250 from the government thanks to the marriage tax allowance. It’s estimated that 2.4 million married couples in the UK could benefit from the tax break, it’s just that many of us still haven’t applied.
Working From Home Tax Rebate
If your employer requires you to work at home, you can – and always have been able to – claim for increased costs due to working from home, eg, heating and electricity. But apportioning extra costs such as heating and electricity is tough. So instead you can, in simple terms, claim a rate of £6 a week.
Mileage Tax Allowance
HMRC allows you to claim tax relief on mileage travelled whilst on business duties. If you use your own car for any of the following • visiting clients
• travelling to different offices • travelling to temporary work sites • making collections or dropping off goods. Then you could be eligible to claim your tax back. It doesn’t matter what type of vehicle you use.
PPI Tax Rebate
In April 2016 the personal savings allowance was introduced which allows taxpayers to earn up to £1,000 a year tax-free on their savings which includes the statutory interest paid on PPI claims.
Most people who have paid tax on PPI pay-outs since then, are entitled to some money back.
Uniform Tax Allowance
Do you wear a uniform or protective clothing for work? Do you have to wash and maintain it yourself? You could be due a tax refund. We've helped thousands of works claim back Uniform Tax Allowance on a no win, no fee basis..
Professional Fees, Subscriptions & Tools Tax Rebate
Professional fees and subscriptions are allowable deductions if they are amounts you have to pay in order to carry on your profession.
If you have to purchase tools for work use, and are not reimbursed by your employer, you should be eligible to claim tax relief on your purchases. This is known as a tool tax allowance and is claimed through your tax code.
Our Address
28 Orchard Road
Lytham
St Annes
Lancashire
FY8 1PF
Claim My Tax LTD
Registered with the Information Commissioners Office; registration number: ZB046764.
Registration Address: 28 Orchard Road, Lytham, St Annes, Lancashire, FY8 1PF. Company Number: 10858545